DRC Emergency Services




Our mission is to provide the most dependable, honest and customer-centric services in the industry by building lasting relationships with the clients we serve.

We are among the leading disaster management and civil construction groups in the United States, specializing in providing emergency preparation, disaster response and recovery from major catastrophes. Our experience covers all facets of a project, including the FEMA reimbursement process.

At DRC we’re always striking back against disaster.


  • Disaster management and relief services
  • Debris management
  • Demolition
  • Marine debris salvage and recovery
  • Vehicle and vessel removal and processing
  • Technical assistance and project management
  • Temporary housing, workforce housing and life support
  • Construction, construction management and demolition
  • Landfill management
  • Civil, heavy and vertical construction
  • Oil spill response and recovery
  • Right-of-way maintenance


  • Simultaneously mobilizing, staffing and successfully operating 39 individual projects throughout the Southeastern US valued in excess of $200 million
  • Providing, placing in service and simultaneously utilizing in excess of 4000 pieces of specialized equipment
  • Maintaining an experienced cadre of over 50 Program and Project Managers
  • Establishing a single-day productivity record for post-disaster debris removal as recognized by FEMA in 2008
  • Earning recognition as one of the Top 50 Specialty Contractors by Engineering News-Record
  • Designing, implementing, managing and financing a 150-mile Gulf of Mexico shoreline protection system in response to the BP oil spill
  • Recycling 100% of the volume collected in Houston, Texas, following Hurricane Ike, which established new industry standards
  • Designing and implementing new standards for moving work zones
  • Maintaining a 25-year record of 100% federal reimbursement for eligible work performed
  • Maintaining a 25-year record of environmental compliance

Who We Are

At DRC, we not only place a high value on the experience and expertise of our team members, but also on their commitment to the people and communities we serve. No matter the project, we approach our work with the goal of bettering our clients’ lives.

Corporate Officers

John Sullivan


Mr. Sullivan has vast experience in all aspects of the construction industry, ranging from marine construction and dredging, land development and infrastructure construction as well as the intricate completion of individual custom homes. Mr. Sullivan, along with his brothers, started Sullivan Land Services, Ltd. which provides comprehensive site services for disaster response and recovery, infrastructure, and commercial landscaping, while earning a degree at Texas A&M University in Construction Management. His ingenuity eventually led to the creation of Sullivan Interests, Ltd., a portfolio of companies that providesservices and products to various industries. With over 20 years of experience in the construction industry, Mr. Sullivan has gained both extensive knowledge and hands on experience with the recovery process.

Kurt Thormahlen

Executive Vice President/General Manager

Mr. Thormahlen currently serves as Executive Vice President/General Manager of DRC Emergency Services and Division Manager/Response at SLSCO, Ltd. His background of military operations and Government contracting experience in worldwide disaster and post-conflict areas offers him a unique perspective in the industry. Mr. Thormahlen is a proud veteran of Iraq and Afghanistan where he served as a United States Marine Corps Helicopter pilot. Mr. Thormahlen received his Bachelors of Business Administration from Texas A&M University.




Mark Stafford

Vice President of Response and Recovery Operations

Mr. Stafford has more than two decades of experience in the development and operation of environmental service companies, and has held both Chief of Operations and Director of Business Development positions with DRC. He drove the development of the present-day “stand-by” contract and advocated for its Federal acceptance, and helped shape key policies related to FEMA funding and reimbursement disputes that affect communities nationwide. Mr. Stafford’s vision for DRC is to continue the construction of the most diverse, customer-focused and trusted civil construction company in the industry.

Kristy Fuentes

Vice President/Secretary, Chief Executive Compliance Officer

Ms. Fuentes is the Vice President of Administration and Compliance for DRC Emergency Services, LLC (DRC ES). She was appointed as the DRC ES Chief Ethics & Compliance Officer (“CECO”), effective October 13, 2014. Previously Ms. Fuentes was Director of Business Development, leading the marketing, sales and communications functions at DRC ES. She combines her depth of industry experience, people skills, management background and marketing talents to provide superior service to DRC ES employees and clients. Since joining DRC ES in 2005, Ms. Fuentes has provided assistance to DRC ES’ clients in planning, program management, disaster response, demolition contracting, and regulatory compliance.

Regional Managers

Ben Bankston

Mr. Bankston is a regional manager for Louisiana, Mississippi, Alabama and the Florida Panhandle. After nearly a decade in the disaster recovery business Ben joined DRC bringing his vast experience in the coordination of debris removal projects for Hurricanes Katrina, Gustav, Isaac and Sandy; tornado debris removal projects in four states; and ice storm debris removal projects in Kentucky, Arkansas, Connecticut, and Oklahoma. He is also well-versed in coordinating pre-event planning and possesses significant experience in demolition and hazardous waste.

Tony Swain

Mr. Swain is Regional Manager for North and South Carolina who joined DRC after 3 years as a Project Manager for Cahaba Disaster Recovery. During that time he oversaw the demolition of hundreds of houses in Orleans Parish, LA., along with debris removal projects in Missouri and New York. Previously he was a Senior Project Manager and Procurement and Contracts Administrator for an emergency services company in Florida.

Emergency Management

Key Personnel

Marc Watkins

Vice President of Estimating

Mr. Watkins brings over 20 years of construction and management experience, first as the owner of his own construction company, and then as a Project Manager and Logistics Manager for DRC in 2010. He was instrumental in DRC’s response to the BP Oil Spill, and soon became DRC’s Quality Control System Manager, ensuring that specifications were followed, and work proceeded on schedule and within budget. He now serves as Lead Estimator and Vice President of Estimating.

Lisa Garcia

Contracts Manager

Ms. Garcia has overseen DRC’s contracts since 2010, maintaining contractual records and documentation, such as receipt and control of all contract correspondence. She’s also responsible for applying, renewing and activating general contractor licenses nationwide, and other authorizations and pre-qualifications. Prior to joining DRC, Ms. Garcia provided administrative assistance for emergency response projects involving FEMA protocol.

Joe Newman

Program Manager

With more than 12 years of experience in overseeing large-scale construction and disaster-related debris management projects, Mr. Newman has managed teams over multiple disasters including Hurricanes Isabel, Dennis, Katrina and Ike.

In 2008, Mr. Newman responded to the devastation in Galveston following Hurricane Ike and as a Program Manager, he oversaw the collection, processing and recycling/disposal of over 1 million cubic yards of debris. He has been involved in projects in various capacities, including heavy equipment operation, planning and coordination of construction process, securing permits and licenses, delivery of materials and equipment, FEMA compliance, coordinating and operating with municipality officials, and estimating for contracts.

In May of 2015, Mr. Newman responded to the historic floods meeting the needs of Texas Department of Transportation and the Houston Solid Waste Department. He was tasked with tracking all debris operations.

Certifications: Hazwoper

Work History

2016 Multiple


The severe weather in March resulted in flooding in all of Louisiana followed by April flooding in Texas. DRC responded to its standby customers in the City of Houston and Harris County, Texas while simultaneously working in Tangipahoa Parish, Louisiana. In Louisiana, the widespread flooding was mapped and prioritized from the air. DRC’s crews provided immediate relief to impacted residents by removing water-soaked construction and demolition debris quickly and efficiently. Electronic waste, household hazardous waste and white goods were collected and processed separately.

Tornadoes ravaged Texas and North Carolina in late April and early May. DRC was called upon for debris collection, processing and disposal in Smith County, Texas via a TXDOT contract and in New Hanover, N.C. by way of a “standby” contract.

2016 Jonas


The days of January 22nd through the 24th 2016 saw a blanket of snow across the Mid -Atlantic States primarily in areas unaccustomed and ill-prepared to deal with such massive quantities. Many areas experienced an accumulation in excess of three feet which caused a suspension of municipal services and massive cancellations of business operations.

DRC’s response team established operations in Washington D.C. on the evening of the 22nd and began mobilizing equipment and manpower in assistance to the Maryland Highway Authority, the Maryland Department of General Services, Prince Georges County, Maryland, the City of Baltimore and Loudoun County Virginia. Operations continued twenty-four hours per day for ten days which required two operators per piece of equipment and around the clock management and support personnel. As a result of DRC’s quick response, a long term contract was secured with one of the tasking jurisdictions.



Following the April 2015 event, DRC was activated in response to Straight line winds affecting the City/Parish of East Baton Rouge. In as little as 30 days, crews had scoured the city and returned it to its pristine state. All of the debris collected was quickly processed by grinding and ultimately recycled and used as fuel. DRC emergency Services also responded with adequate resources to Ascension Parish for an efficient and timely debris removal and recovery process.



DRC was activated under its existing City of Houston “Standby” contract to collect approximately 250,000 cubic yards of mostly construction and demolition debris. Additionally, DRC was tasked with tracking this debris from “cradle to grave” with an emphasis on recycling.

The City of Bellaire also activated DRC under an existing Standby contract in response to the historic floods in May of 2015. While the volume produced in Bellaire was not significant, DRC mobilized rapidly to return the city to a normal state. Additionally, DRC responded to the needs of the Texas Department of Transportation by performing tree and debris removal with the Houston District as required by the department.

03272014 SCcleanup 0075-edited

2014 Ice Storms

The winter weather of 2014 wreaked havoc on the eastern seaboard of the US. DRC’s initial response work began in Richmond, Virginia, where we provided ice and snow removal services on several occasions in the months of December and January. On February 10, 2014, ice storm Pax impacted the states of North Carolina, South Carolina and Georgia. This event damaged and destroyed millions of trees throughout South Carolina, and the South Carolina Department of Transportation contracted DRC to cut, remove and transport vegetative debris in eight counties, including trimming over 225,000 trees and clearing over 12,000 miles of roadway. DRC managed and operated over fifteen debris management sites that reduced and recycled over 1.5 million cubic yards of debris. DRC’s contracts in North Carolina were activated in New Hanover County, Pender County and the City of Wilmington for debris removal and reduction of approximately 400,000 cubic yards of debris. A late ice storm hit North Carolina in the first week of March, and in response to the damage caused by this storm, DRC was contracted by the City of Thomasville and the City of Archdale.


2013 Midwestern Tornado Outbreak

Beginning on May 20th, 2013 and lasting nearly a week, severe thunderstorms that produced numerous devastating tornadoes swept through Texas, Oklahoma, Kansas and Missouri before moving on to the northeastern states. Widespread damage was reported, mainly throughout Oklahoma and Missouri. In response to these damaging tornadoes, DRC was contracted to perform debris removal and disaster recovery services in the City of Oklahoma City and Pottawatomie County in Oklahoma, and St. Charles County in Missouri. Recovery operations are currently underway.

DRC 2012 Super Storm Sandy

2012 Super Storm Sandy

Super Storm Sandy made landfall on October 29th of 2012 over the Northeastern US, primarily affecting the states of New York and New Jersey. Its storm surge flooded streets, tunnels and subways, and damaged and destroyed thousands of homes. DRC was hired to remove debris from the New York DOT roads on Long Island in Suffolk and Nassau Counties. In New Jersey, we were hired to clean up Piscataway.

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2012 Hurricane Isaac

On August 29th of 2012, Hurricane Isaac made landfall over Southeastern Louisiana. This slow moving storm spent nearly 48 hours pummeling the area with hurricane-force winds, and also brought with it a significant storm surge. DRC was activated by 9 of our clients in Louisiana, including St. Charles Parish, New Orleans, East Baton Rouge Parish, St. John Parish, Jefferson Parish and the LADOTD. DRC responded to each of these activations immediately and independently. DRC completed the debris removal and associated activities within 60 days from activation.


2011 Tornado Outbreak

In early April 2011, a severe weather event culminated in easily the most prolific, active month for tornados on record. These tornados followed an unprecedented outbreak that had already affected much of the Southeast. DRC was contracted by more than five separate entities to perform debris removal services for more than 25 separate contracts. Some of the entities included the North Carolina Department of Transportation, the Alabama Department of Transportation, the Alabama Department of Conservation and Natural Resources, the City of Birmingham, USACE in Joplin, Missouri, as well as various other small cities and townships.


2011 FEMA Site Development

Toward the end of 2011, DRC broke ground on a Site Development project for the USACE in Minot, North Dakota. Thus far, work has consisted of developing a portion of the site located in the northeast corner of Minot for the installation of FEMA temporary group housing. This project has required constant coordination between several different agencies including FEMA, the USACE, and officials with the State of North Dakota as well as local utility representatives. Topsoil stripping, grading, excavation, sanitary sewer and water line services, and electrical power and services are just a few examples of DRC’s responsibilities with this project.


2010 Haiti Earthquake

The 2010 Haiti earthquake occurred on January 12th and had a catastrophic 7.0 magnitude. Its epicenter hovered near the town of Léogâne, which is approximately 16 miles west of Port-au-Prince, Haiti's capital city. DRC was involved in multiple aspects of the recovery and reconstruction effort, including several body recovery initiatives, debris removal and demolition, and the provision of temporary and long-term life support facilities. Within 24 hours of the earthquake’s occurrence, DRC assembled and mobilized a team of highly experienced and dedicated personnel to Port-au-Prince and the surrounding areas. The DRC team, along with the Haitian government, assessed the damage in the affected areas and formed a mobilization plan that most effectively initiated the recovery process.


Deepwater Horizon Oil Spill

In addition to DRC’s work in Haiti, DRC also successfully performed in several contracts that were directly related to the oil spill in the Gulf of Mexico, which flowed for three months in 2010. The company’s depth of knowledge with debris handling in ecologically sensitive environments was a significant asset and provided the ability to be intimately familiar with the placement, management, and removal of oil containment boom. Personnel in this company had a personal interest in protecting the Gulf Coast as they were among the affected residents. During this time, DRC was successfully classified as an Oil Spill Removal Organization (OSRO) by the United States Coast Guard, which allowed DRC to provide professionally recognized services to Escambia County, Florida as well as Plaquemines Parish, Terrebonne Parish, and Lafitte Parish, Louisiana.


The Hurricane Season of 2009

Despite the unusual lull in hurricane activity for the 2009 hurricane season, DRC remained very much involved in the disaster remediation industry. DRC performed services for approximately 23 contracts that ranged from various types of debris removal to structural and slab demolition. In January of 2009, DRC responded with services and resources in a project funded by the Texas GLO that included debris removal and vessel recovery following Hurricane Ike in 2008. These services were performed in Trinity, Galveston, East and West Bay and have an approximate contractual value of $22.7 million. DRC also provided services for areas such as Kentucky and Arkansas that were ravaged by severe ice storms. These services are valued at approximately $11.1 million. Also included in DRC’s list of 2009 projects were residential demolition, structural and slab demolition, and barge removal. These contracts, performed for governmental agencies ranging from the Texas GLO to the town of North Topsail Beach, North Carolina, are all currently estimated at $43.2 million.


The Hurricane Season of 2008

In 2008, Hurricanes Gustav and Ike devastated the Louisiana and Texas coastlines. DRC responded in service to 36 separate contracts, including the cities of New Orleans, Houston, and Galveston. In Houston, Texas, DRC established industry benchmarks by achieving a FEMA record for hauling debris in a single day under a FEMA disaster declaration project. DRC’s work in these regions was nearly completed in just over two months, having quickly restored communities in the wake of these severe storms.

DRC Hurricane Katrina 2005

The Hurricane Season of 2005

The 2005 hurricane season brought the strongest storms and the worst natural disaster in our nation’s history. The DRC family of companies is proud to have assisted in the recovery following the devastation of Hurricanes Katrina, Rita, Wilma, and Cindy affecting the Florida Keys, Mississippi, Louisiana, and Houston, Texas. To date, DRC has successfully completed over $130 million in disaster remediation in the hardest hit parishes in Louisiana and in Monroe, Escambia, and Miami-Dade counties in Florida, as well as the eastern coastal counties of Texas.


The Hurricane Season of 2004

In the aftermath of Hurricanes Charley, Frances, Jeanne and Ivan in the fall of 2004, DRC and its teaming partners and subcontractors performed 37 virtually simultaneous contracts and $150 million in emergency work, including the removal of over 10 million cubic yards of debris and the restoration of miles of beaches throughout the state of Florida, from Monroe County to Escambia County, as well as projects in Virginia, South Carolina, and Texas.


“The team at DRC has been most professional, engaging, and amenable to the City’s needs during the initial five year period.”

Harry Hayes
Director of Solid Waste Management

City of Houston

“In every occasion, DRC remained client oriented, responsive and delivered excellent service to Escambia County.”

Keith Wilkin, REP
Director of Community & Environmental Department

Escambia County

“I will say that I have not worked with a more committed group of people when it came to honoring the contract you had with our county.”

Henry W. Bertram
Pendleton Judge/Executive

Commonwealth of Kentucky

“I am confident that if you select DRC Emergency Services you will find them to be an invaluable partner during this difficult recovery process.”

Brandon Wade
City Manager

Pflugerville, Texas

“This debris removal project has been a resounding success, and the GLO appreciates the many hours of hard work put in by the DRC team.”

Benjamin K. Au
Architect, Director of Construction Services

GLO, Texas

“On behalf of the city of Galveston, I am proud to be able to take this opportunity to provide my sincere recommendation for DRC Emergency Services.”

Eric K. Wilson
Director of Municipal Utilities

City of Galveston

“Plaquemines Parish finds DRC to be very well managed and a contractor that can be relied upon to complete the scope of work in each contract.”

William H. Nungesser
Parish President

Plaquemines Parish

“They provided a service that exemplifies the dedication of DRC Emergency Services to its customers.”

Jason C. Eaton
Logistics Section Chief

Commonwealth of Virginia

“DRC either met or exceeded all aspects of their contractual obligations with LCG during these two disasters as well as met and satisfied the established production and completion schedules for debris generated by these two disasters.”

Terry L. Cordick
Associated Director of Public Works

Lafayette Parish

“The debris removal contract that Springfield and DRC signed was for one year with four one-year extensions and the City would not hesitate to engage those additional renewals if a disaster of the magnitude of the January 2007 ice storm were to hit Springfield again.”

Stephen A. Meyer, P.E.
Assistant Director of Public Works

City of Springfield

“The members of the governing body have been impressed with the services rendered by your company.”

Steven F. Garrett
City Administrator

City of Webb

“Through weekly project meetings, I became increasingly familiar with the organizations natural abilities and orderly work ethic. As the cleanup effort progressed, I realized that this company’s staff was a perfect fit for working with subcontractors and property owners.”

Leo T. Lucchesi
Director of Public Works

Washington Parish Government

“The DRC management and staff have consistently responded in a timely, effective, and professional manner.”

R. Bruce Hammatt
Administrator and Technical Advisor

Department of Environmental Quality - Louisiana

“DRC demonstrated the ability to compile and mobilize the necessary resources to handle this monumental debris removal and disposal task. Your field management group was able to quickly adapt and adjust to the ever changing working conditions, work priorities, and disposal issues that developed.”

Rhett A. Desselle, P.E.
Assistant District & Administrator of Operations

State of Louisiana DOTD

“This county owes you and your firm a debt of gratitude in aiding our swift recovery from those disastrous years.”

Robert R. McLaughlin
Assistant County Administrator

Escambia County, Florida

“I cannot recommend them more highly. We certainly don’t relish the possibility of another difficult storm season, but know that DRC will be there to meet all challenges imposed.”

George Garrett, Sr.
Director of Marine Resources and GIS Services

Monroe County Florida

“DRC’s knowledge base, experience, and ability to make experts available in the field were instrumental in the successful completion of this work.”

Donald G. Donaldson, P.E.
Engineering Director/County Engineer

Martin County Florida




INTRODUCTION: DRC Emergency Services, LLC strives to provide the most dependable, honest, customer-centric services in the industry, while upholding the highest standards of ethical conduct and compliance at all times. To better ensure our continued compliance with law and rules and regulations, DRC's senior management has established a formal code of business conduct. By implementing these guidelines, DRC is fully demonstrating its commitment to adhere to the highest professional standards and to act as a trustworthy source of unique capabilities to our public and private contracting partners. In addition, we expect that all contractors and individuals who work with us while serving our public and private customers, shall also adhere to the highest ethical business conduct standards.

Kristy Fuentes, DRC's Chief Compliance Officer, oversees the Corporate Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns within the organization as well as external issues relating to DRC's interaction with Customers. The position ensures the Board of Directors, Management, our employees and our Customers are in compliance with the rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets the company's Standards of Conduct. The Chief Compliance Officer acts as staff to the CEO and as an independent report to the Board of Directors and General Richard Bednar (DRC's independent third party compliance consultant). The CCO monitors and reports results of the compliance/ethics efforts of the company and provides guidance for the Board and senior management team on matters relating to compliance. The Chief Compliance Officer, together with General Bednar, is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program.

The Corporate Compliance Office exists:

  • As a channel of communication to receive and direct compliance issues to appropriate resources, including DRC's independent third party compliance consultant, for investigation and resolution, and
  • As an independent conduit to the Board of Directors regarding Company activities
  • As a final internal resource with which concerned parties may communicate after other formal channels and resources have been exhausted.
  • As a resource to our individual Customer base regarding contract compliance, environmental compliance and any and all issues involving contract performance.

“AT WILL" EMPLOYMENT: This Code sets forth policies and practices regarding the conduct of all DRC employees. You are required to comply with this Code as a condition of your employment. This document does not provide you with any guarantee of continued employment at DRC. Unless covered by express written employment agreement or by applicable law, all employees of DRC are employed on an “at will" basis. This means you or DRC can end the employment relationship at any time with or without cause, and without prior notice, for any reason not prohibited by law. This Code may be unilaterally modified by DRC at any time.

VISION: DRC Emergency Services, by virtue of its preparedness, responsiveness, demonstrated comprehensive competency, ethical business conduct and fair pricing aspires to be the “first in response" for natural and physical disasters requiring an urgent response team.


Tell the Truth. In all business matters we are committed to finding the truth and telling the truth. Truth telling is a fundamental obligation of the DRC Emergency Services executive leadership and all employees.

Use Common Sense and Good Judgment. We rely on the integrity of our employees and expect that they apply common sense and good judgment even when no one is watching.

Work Hard. We expect all employees to give the full measure of honest effort to their working responsibilities, while maintaining a healthy life balance with wholesome off-duty interests and activities.

Be Prepared. The nature of our emergency services work demands that all of us be in a continuing state of readiness. Responding to urgent calls for our help with the right personnel and equipment assets sets us apart from the competition.

Be Accountable. We are accountable for everything we do or fail to do. We take ownership of our actions and stand up to the consequences of those actions whether positive or harmful to our customers or our Company.

Show Courtesy and Respect. Our culture is built on the initiative, strengths and dedication of our people. We treat each other with respect, honesty, courtesy and fairness. We value the different skills, perspectives and experiences of our people.

Protect Privacy: The privacy and integrity of customer and employee records and information is part of showing respect. Personal or private information should be disclosed only after conferring with and receiving permission from the individual or customer.


We apply our core values to the constituencies with whom we interact.

  • To our customers we place highest priority on the timeliness of our response, our practical effectiveness, and the quality of our services and solutions.
  • To our fellow employees we look out for their welfare, safety and health. We promote an environment that encourages new ideas, doing the right thing, enjoyment of work and equal opportunity for advancement.
  • To our suppliers and subcontractors we are fair and professional in all our dealings. We honor our commitments to our business partners. We select business partners who will adhere to ethical standards.
  • To our neighbors wherever we work we are responsible citizens who respect the laws and customs of the communities in which we work.


Every employee—including supervisors, managers and officers—must comply with this Code of Business Conduct. DRC Emergency Services personnel are required to report any observed or suspected violation of this Code to their supervisor or to the Ethics and Compliance Officer or directly to Mark Stafford, Chief Executive Officer.


This Code cannot cover every situation our employees may encounter. Our default requirement is simple: use common sense, good judgment and do the right thing. We strive to ensure our employees know the laws, rules and regulations that apply to their job responsibilities. All employees are required to comply with all laws, rules and regulations applicable to us wherever we work. This Code is supplemented by our Employee Handbook, which is required reading for all full-time and temporary employees. IF YOU HAVE QUESTIONS OR CONCERNS ABOUT THE LAWS, RULES AND REGULATIONS APPLICABLE TO YOUR JOB AND RESPONSIBILITIES STOP AND IMMEDIATELY CONTACT MARK STAFFORD (CELL: 504-415-7945)

While we desire to address our employees' concerns internally, nothing in this Code or otherwise published by the Company should discourage any employee from reporting any illegal activity, including violations of law, rules or regulations, to the appropriate governmental authority. Nothing in this Code or otherwise published by the Company is intended to prohibit employees from reporting, testifying or otherwise assisting in any state, federal or municipal judicial, administrative or legislative proceeding or investigation.


Most people know intuitively what the “right thing to do" is. But all of us sometimes need to pause and consult our “gut" before we are confident that what we are about to do or say is ethically correct. Some people find it helpful to ask themselves questions to be confident they are on the right track. Would I be embarrassed to have to explain this decision to my spouse or partner or mother? How would I feel if someone acted the same way toward me? Would I be glad to see this written up in the newspapers?

There are two parts to ethical decision making. First, to know it is the right thing to do. Second, to have the self-discipline to act appropriately.


We want DRC Emergency Services to be known as an organization of the best people who work as a team to provide solutions to our customers' urgent problems, while always doing the right thing. We recognize that how we do our work is as important as what work we do. What we do and how we do it deserve our best efforts every day. We will not tolerate any short cuts when it comes to our ethical values and standards of conduct.

The following are the most common matters in which ethical issues may arise:

  • Accurate and Daily Time Charging. Employees are personally responsible to ensure that their labor costs are properly recorded. This means maintaining an accurate, daily record of time spent by task and certifying a timesheet each week. Inaccuracies in time charging records could constitute a violation of law and expose the employee and the Company to serious fines and other penalties. Managers are personally responsible to review their employees' timecards for accuracy and to challenge questionable entries. Managers are required to certify the accuracy of each employee's timesheet by signing or initialing the card.
  • Drug-Free Work Environment. Employees are not permitted to drink alcoholic beverages while on Company time or on any Company premises, except if served at a Company-sponsored event. Alcohol consumption at a Company-sponsored event is completely voluntary and should be in moderation. Any employee who, on Company time or premises, uses, transfers, sells, manufactures or possesses illegal drugs or controlled substances or who abuses legal drugs will be subject to disciplinary action, up to and including dismissal, as well as referral for possible criminal prosecution.
  • Prohibited Items in Work Areas. Employees are prohibited from having the following items in any area in which our work is being performed:
    • Firearms, weapons, explosives, incendiary devices or illegal articles or substances, and anything that may be used to threaten or inflict bodily harm or to intimidate.
    • Controlled substances, such as illegal drugs, associated drug paraphernalia and unlawfully obtained prescription drugs.
    • Contraband – meaning, anything that is illegal to possess.

Violations of this rule may result in severe discipline, up to and including immediate dismissal.

  • Harassment and Hostility-Free Working Environment. Our Company is committed to promoting a work environment free of sexual harassment or other harassment based on age, race, national origin, religion, gender, disability, sexual orientation or any other legally protected category under federal, state or local law. Harassment in any form, especially sexual harassment, is prohibited. Harassment includes unwelcome conduct that:
    • Creates an intimidating, hostile, or offensive work environment; or
    • Is sufficiently pervasive to interfere with an employee's work performance; or
    • Is made an explicit or implicit condition of employment or is the basis of an employment decision; or
    • Threatens the use of force or intimidation against another employee or another employee's family.

Conduct which can contribute to an offensive work environment includes but is not limited to: unwelcome sexual advances; innuendoes; requests for sexual favors; physical contact; unwelcome or repeated propositions; unwelcome flirtations; epithets; slurs; offensive jokes or pranks; and offensive verbal, visual or physical conduct of a sexual nature, whether spoken, written or communicated electronically. Each employee is personally responsible for treating others with respect, dignity and fairness, and ensuring that their conduct is free of any actions that constitute or give the appearance of unlawful discrimination or sexual harassment.

  • Diversity and Equal Employment Opportunity. Our Company provides and inclusive environment where employees with diverse skills, attributes and perspectives are respected and welcomed. Our Company is committed to equal employment opportunity and encourages the establishment and maintenance of a workplace that fosters trust, equality and teamwork. We expect those with whom we conduct business to observe similar standards respecting workplace diversity and equal employment opportunity. Is the policy of DRC to comply fully with all laws providing equal opportunity to all persons without regard to race, gender, age, color, religion, national origin, sexual orientation, disability, marital status, veteran status, citizenship status, or any other protected category under federal, state or local law
  • Conflicts of Interest and Moonlighting. Our policy is based on the proposition that no one can fairly serve two masters at the same time. Conflicts exist when there is a potential for divided loyalties; you may act to further your interests – or those of your friends or family – instead of the interests of the Company. We expect all of our employees to perform their duties with exclusive allegiance to the best interests of DRC Emergency Services. Conduct and actions by our employees are expected always to be in the best interest of the Company and not influenced by personal interests or the interests of your family, personal relationships, allegiances, benefit or gain. All employees who are concerned they may have or are about to have a personal conflict of interest are required to bring the matter to the attention of our Ethics & Compliance Officer for discussion and resolution. Because personal conflicts of interest may reflect adversely on the Company, we expect our employees to avoid even the appearance of a conflict of interest and to bring potential conflicts of interest to the attention of our Ethics & Compliance Officer for discussion and resolution. For example:
  • You should remove yourself from any partner or vendor selection process that includes a partner/vendor in which you have, directly or indirectly, a personal interest.
  • Do not accept or give anything as a “quid pro quo," that is for doing something in return for the gift or entertainment.
  • Do not accept or give anything that could be viewed as a bribe, payoff or improper Influence.
  • Never use your position in any way to obtain anything of value from prospective or existing clients, suppliers, vendors or persons to whom you refer business.
  • Never provide gifts or entertainment to an existing or prospective client, supplier or vendor not recorded properly in the company books and records. If you have any doubt about whether a conflict exists, treat the situation as if there is a conflict until you have disclosed and resolved the issue. Outside employment by our full time employees is discouraged for the reason that outside employment may raise the appearance of a conflict of interest for DRC Emergency Services or its customers. Only the CEO has authority to approve requests for outside employment; no employee may have outside employment without prior CEO approval.
  • Conducting our Business with Integrity. Our executives and employees are expected to deal honestly and fairly with our customers, suppliers, competitors, regulators and with each other. Statements regarding our solutions, services and capabilities must be truthful, avoiding all potential for deception and falsity. We do not take unfair advantage of anyone through manipulation, concealment or misrepresentation. In doing business with federal, state and local governments we adhere to their rules and regulations that touch our work and our business conduct.
  • Business Courtesies. Our business relationships must be free from all perceptions that favorable treatment is being sought, received or given as a result of or because of a gift or gratuity. We do not give or accept any gift or business courtesy from anyone in federal, state or local government for any reason or purpose. We expect our employees to apply common sense and good judgment in giving or accepting business courtesies to and from commercial customers.
  • Kickbacks, Bribes and Fraud. We strictly comply with the law prohibiting the giving or accepting of any money, credit, gift or anything of value for or because of favorable treatment in connection with a government prime contract or subcontract. Our employees are prohibited from soliciting or accepting kickbacks from customers, vendors or subcontractors.
  • Proper Use of DRC Emergency Services Funds, Equipment and Physical Assets. We require our employees to protect the Company's funds, equipment and other physical assets. Theft, waste, or unsafe and careless use of these assets is strictly prohibited. Company funds, equipment and other physical assets may be used only for legitimate business purposes and not for any personal benefit or the benefit of anyone else.
  • Company Books, Records and Public Reports. DRC Emergency Services strongly believes in honest and accurate recording and reporting. Our books, records and accounts must be maintained in compliance with all applicable regulations and acceptable accounting standards and must accurately reflect the truth of the transactions. We provide full, fair, accurate, understandable and timely disclosure in reports.
  • Confidential Information and Intellectual Property. Private, proprietary and confidential information and intellectual property belonging to or in the care of DRC is of great value to the Company and to others and must not be disclosed without proper legal process or used for non-business purposes. This information includes company pricing and proposals; terms of contracts; billing information and quantities of service; employee information, including individual compensation; proprietary information provided to the Company in connection with a non-disclosure or non-disclosure agreements; and similar information. When not in use, confidential information must be securely stored. Any attempt by an unauthorized person to obtain confidential information, should be reported immediately to your supervisor or the Ethics and Compliance Officer.
  • International Operations. There will be times when employees are required to conduct business internationally. Should you be required to travel outside of the United States on behalf of DRC, consult with the Ethics and Compliance Officer for guidance regarding our legal obligations and Company policies. No employee may engage in any such business without appropriate training, including full coverage of the Foreign Corrupt Practices Act.


DRC Emergency Services Employees shall comply with this Code and all other DRC Emergency Services work rules and other publications. Employees are required to report all observed or suspected violations of law or of this Code (including violations involving fraud, conflicts of interest, bribery, gratuities, false claims and overpayments on federal, state or local contracts). Reports may be made openly or confidentially to the employee's manager, the Ethics & Compliance Officer, Don Johnson (251-343-3581), the DRC Emergency Services Hotline (844-240-0005) or to the Chief Executive Officer. All reports of observed or suspected misconduct will be investigated within the Company and such action and discipline will be taken as is appropriate.


DRC Emergency Services does not tolerate retaliation in any form against individuals who, in good faith, report concerns, raise questions or participate in the investigation of suspected misconduct. Retaliation against employees for good faith reporting of misconduct or for participating in an investigation is a serious breach of this Code and will result in disciplinary action up to and including dismissal.

Policy Encouraging a “Speak Up" Culture: This Policy encourages Employees to report observed or suspected misconduct, provides the mechanism for doing so and protects those that report perceived misconduct from retaliation.
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Ethics and Compliance as an Element of Performance Standards: This Policy establishes the baseline for ethical conduct and compliance with the law.
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Policy Regarding Employment of Suspended or Debarred Individuals: This Policy sets a standard for only employing personnel and consultants that are not excluded from Federal Procurement Programs and employing only persons that demonstrate honesty and integrity.
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